ORDERS & RETURNS

30-day Money Back Guarantee. All products can be returned for a refund as long as the product is unopened, undamaged and in the original packaging. Proof of payment must accompany the return. All products are subject to inspection.

RETURN REQUEST

Provide detailed descriptions of the quality issue(s) and multiple photos of each item. If your return is accepted, we’ll provide all the information you need to ship your product back to us — then we’ll process your return on your original method of payment. Submit your request details here.


Shipping Speeds

Handling time: 1‐3 business days

We offer academic discount for accredited educational institutions.​ Sheyene Gerardi Foundation has financing programs to support education in partner institutions globally. Contact us for the eligibility criteria for each program and access relevant documents to prepare applications.

Legal DisclaimerOur CT(s) are designed for use in industrial or commercial applications. We do not recommend using them outside of the intended environmental conditions and noted parameters. Because hazards are application-dependent, users should conduct their own hazard and risk assessment before deploying our CT(s). Please, contact us before placing your order for details. After placing your order, your CT(s) will be reserved and our order fulfillment team will be in contact with you via email to finalize details. The CT(s) will be delivered within 5 to 7 days after a full payment has been received.
Warning It is the operator’s responsibility to ensure that bystanders are safe around the CT(s), and that the operation of the CT(s) does not put anyone at risk. It is your responsibility to ensure compliance with these requirements. We recommend that you assess the risks of your specific application before purchasing.